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Innovative Automation (IA) is a pioneer in the field of computer and internet telephony applications designed for service optimization. IA provides software products, customized software development and technical consulting services to the following industries world wide. IA designs, develops and markets best-in-class patient scheduling and appointed reminder solutions for service-driven healthcare providers and is a pioneer in the field of computer telephony applications designed for healthcare service optimization. IA's main product, DocCalling, is a knowledge-based, intelligent client/server application for patient scheduling and automated appointed reminder tasks. It is computer telephony enabled and is used to optimize the allocation of service personnel to patient service requests, subject to healthcare provider's availability. DocCalling Patient Scheduler software's modular design allows it to be easily integrated with any existing healthcare practice management systems running on an ODBC databases such as MS-SQL, Oracle and MS-Access. can be integrated with any practice management system. IA has gained significant experience in designing a modular and an easy to use point-and-click user interface for service driven complex healthcare service interactions. DocCalling Patient Scheduler & Appointment Reminder's unique modular design is characterized by its easy-to-use, drag-and-drop, and comprehensive scheduling functionality's; ease of integration with existing services, healthcare practice management systems; and industry-standard, computer telephony-enabled platform and architecture. These unique features minimize the need for further customization, reduce deployment and ownership costs and substantially contribute to the success of making the DocCalling Patient Scheduler & Appointment Reminder solution an integral part of healthcare practices . Innovative Automation was founded on 1991 with a mission to provide quality software products and technical consulting services that increase productivity, improve overall product and service quality and increased regulatory compliance for its clients. Many of Innovative Automation's staff / consulting members have extensive experience in process management, system design and software development, quality control/assurance and regulatory affairs. As we add new staff/consulting members during our expansion process, our base of technical skills is rapidly growing to further enhance our ability to design, develop and build quality software products and provide world-class technical consulting services. Additionally, all of our technology experience is used as a basis for developing a training curriculum utilizing state-of-art multimedia based technology which can be custom-tailored to fit specific educational and compliance needs. We provide highly specialized mass spectrometry software for clinical, pharmaceutical, agrochemical and environmental data analysis, management and reporting using LC/MS, GC/MS and ICP/MS and fully customizable Field Sampling Software products. IA's scientific and engineering web site is located at www.ia-one.com. INNOVATIVE AUTOMATION to top
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